993 Privacy Policy — Our Commitment to Protecting Your Data
The 993 platform maintains full transparency in the collection, storage, and use of users' personal data. Reading this policy will tell you exactly what information is collected and how it is kept secure.
Last updated: January 2024
What Data Is Collected
The following types of information may be collected when you register for and use the 993 platform:
- Name & Mobile Number
- Date of Birth (for age verification)
- Password (stored in encrypted form)
- Account registration date and time
- Mobile wallet number (bKash, Nagad, Rocket)
- Transaction amount (BDT)
- Deposit & Withdrawal History
- Payment method type
- IP Address & Device Type
- Operating system & browser version
- Login time and location data
- Network Connection Information
- Page visit history
- Gaming Session Duration & Type
- Betting Activity Summary
- Support Team Communication Records
Purpose & Legal Basis for Data Use
993 uses collected data solely for the following legitimate purposes:
Completing registration, verifying identity, and ensuring secure access to your account.
Processing deposits and withdrawals in BDT, ensuring transaction security, and maintaining financial records.
Analysing usage patterns to improve service quality and introduce new features.
Detecting suspicious activity, preventing money laundering, and maintaining platform security.
Resolving issues, processing complaints, and maintaining communication with users.
Records required under applicable law are retained, and information is provided to authorities upon request.
Cookies & Tracking Technologies
The 993 platform uses cookies and similar technologies. Cookies are small text files stored in your browser that help improve the quality of our services.
Types of Cookies Used
- Essential Cookies: Essential for maintaining login sessions and the core operation of the platform.
- Performance Cookies: Used to monitor page load times and identify errors.
- Preference cookies: Used to remember your language and display preferences.
Most browsers allow you to control or disable cookies, though doing so may affect the functionality of certain services.
Sharing Data with Third Parties
993 does not sell users' personal data. However, information may be shared in the following limited circumstances:
Payment Service Providers
Only the minimum information required to process transactions via bKash, Nagad, or Rocket (mobile number and amount) is shared. These providers operate under their own privacy policies.
Legal Authorities
Information may be disclosed to relevant authorities pursuant to court orders, investigations, or applicable legal obligations. Only the minimum necessary information will be provided in such cases.
Technology infrastructure
Limited data may be shared with trusted infrastructure providers for server operations and cybersecurity services. They are contractually bound to follow 993's guidelines.
Not shared for marketing purposes
993 does not share users' personal data with any advertising networks or third-party marketing agencies. Your identity and transaction details are never used for sale.
User Data Rights
Every user registered on the 993 platform holds the following rights over their own data:
You can request to know what data 993 holds about you. Email us at [email protected] and you will receive a response within 30 business days.
You can request corrections to any inaccurate or incomplete information. Sensitive changes, such as updating your mobile number, may require additional verification.
You can request deletion of your personal data upon account closure. Certain records may be retained for a specified period due to legal obligations.
Data security, retention & policy updates
Data Protection Practices
993 uses industry-standard security technology to protect user data. All data transfers are secured via SSL encryption. Passwords are stored in hashed form, so no one can view them directly. Firewalls and regular security audits are in place to prevent unauthorized server access.
Data retention period
All data is retained for the duration of your active account. Following account closure, certain transaction records may be retained as required by law. Data is not kept beyond what is necessary for marketing or analytics purposes.
Policy Update Process
993 may update this Privacy Policy at any time. We will endeavour to notify registered users of any significant changes. The updated policy will take effect from the date it is published on this page. Continued use of the platform after any changes constitutes acceptance of the revised policy.
For questions about our Privacy Policy or to submit a data access request:
Email: [email protected]
For more information FAQ or Terms & Conditions Page View.